Crystal Serenity

Umi Uma by Nobu Matsuhisa Restaurant and Sushi Bar

Created by legendary Master Chef Nobuyki (Nobu) Matusuhisa, Umi Uma is an innovative Japanese-Peruvian restaurant inspired by the rich culture of Japanese cuisine and Peruvian ingredients. Reservations required and limited per sailing

Osteria D’Ovidio

Fine Italian cuisine, featuring original menus and dishes created by talented Crystal chefs. Reservations required and limited per sailing.

Waterside Restaurant

The main dining room, features open seating as well as tables for two and four guests. Open for breakfast, lunch, and dinner. No reservations are required.

The Bistro

Parisian-inspired café and coffee bar with light snacks such as fresh pastries, bagels and fruit in the morning and a selection of international cheeses, pâtés, prosciutto, smoked salmon and dessert delicacies through late afternoon.

The Vintage Room

The Vintage Room offers guided pairings and dinners highlighting the vast selection of wines in the ship’s onboard cellar. This intimate, innovative concept offers guests an education in fine wine and cuisine, allowing them to gain privileged insights into the art of enology. In addition to daytime tastings and discussions, guests may enjoy a variety of private wine-themed lunches and dinners by special arrangement with the Head Sommelier.

Trident Grill

Our pool restaurant featuring favorite classics such as Burgers, melts, salads and quick snacks for an indulgent poolside snack.

Tastes Kitchen & Bar

Globally inspired cuisine, and casual dining, Tastes offers tapas-style cuisine inspired by regional itinerary. The venue encourages a “family-style” experience for guests to enjoy on their own or with newfound friends. Open seating.

Scoops Ice Cream Bar

A sumptuous ice cream bar featuring fresh toppings and homemade cookies, with frozen yoghurt accompanying classics from Ben & Jerry’s.

Marketplace

Buffet style dining wrapped in floor to ceiling windows and a chic open air dining area. This venue offers breakfast and lunch with a variety of choices from appetizers to desserts. Itinerary driven food selections keep the menu’s fresh, while carving stations and individual a la minute cooking add a dynamic element. Open seating.

24 Hours In-Suite Dining

Dine in the comfort of your own suite, 24 hours a day. Savor the extensive selection of delicious dishes from Waterside’s menu. Guests staying in the Crystal Penthouse can also enjoy in-suite dining from our specialty restaurants, during opening hours.​Service includes afternoon snacks and our Connoisseur Caviar Menu, for a epicurean treat (for an additional charge).

Tea Time

More information coming soon.

Crystal Cove

An ideal refreshment stop any time of the day, and the perfect place to meet friends for a pre-dinner cocktail. Enjoy a variety of musical styles as the day turns into night.

Reception & Atrium

The Reception can be found on Deck 5.

Palm Court

Featuring large sky lights, floor-to-ceiling windows and a fabulous 270-degree forward view, this venue is perfect for afternoon tea, social gatherings and dancing.

Library

A well-stocked library containing over 2,000 books on a range of subjects from classics to popular biographies, history to contemporary mysteries. Plus enjoy an ample selection of magazines and board games perfect for poolside reading

Seahorse Pool

Our lap pool with plenty of surrounding deck space to sunbathe, relax and read while enjoying a cool drink in the afternoon.

Pulse Night Club

An intimate lounge for a late-night drink, dancing or a place to let loose with karaoke.

Apropos & Facets Onboard Shopping

Heighten the experience on board with a selection of fine jewelry, watches and cruise wear available in our arcade, alongside designer apparel. Make the most of being at sea with a selection of duty free items available.

Stardust Club and Supper Club

On selected evenings before and after dinner, this entertainment lounge features dancing, production spot shows, cabaret performances and other themed events. Additionally, on select nights, Stardust will open the doors for Supper Club for up to 116 guests to enjoy an evening show where they can dine and dance at the same time. Supper Club is by reservations only.

Galaxy Lounge

Performances are the focal point here, with appearances by fantastic Broadway-style performers and headline entertainers. Drink service provided before each show.

Hollywood Theatre

The ship’s sleek cinema for recent-released movies, live sport events, guest lectures and religious services.

Connoisseur Club

An elegant space to indulge in the finest cigars and cognacs.

Computer University@Sea

Our innovative Computer lab onboard led by a team of tech experts.

Observation Deck

More information coming soon.

Crystal Plaza

Crystal Plaza can be found on Deck 5.

Avenue Saloon

Signature piano bar with an intimate ambience. The perfect setting for a cocktail before and after dinner.

Bridge Lounge

The Bridge Lounge can be found on Deck 7.

Crystal Life Fitness

Our 3,000+ square-foot Fitness Center, Weight Room and Aerobics Studio feature an extensive line of professional weights and Technogym® exercise equipment, along with panoramic views. ​We also offer Wellness program with classes in yoga, mat pilates and spinning classes. Our ships’ full-time Fitness Director offers fitness advice and a variety of stretch and aerobic instruction.

Aurōra Spa

Our spa offers a wide range of health and beauty services for ladies and gentlemen. There is a complete sauna and steam room facilities, as well as a variety of treatments, including aromatherapy, aqua meditation, exfoliation, reflexology and Swedish massage. Treatments are by appointment only.

Golf Driving Nets & Putting Green

Practice your golf-game with the expert coaching of our qualified PGA golf pro (available on most cruises). TaylorMade® clubs are available from the sports director or golf pro, and for personal use in port, you can head to the concierge desk to rent a set of clubs.

Wimbledon Court

Hit the full-sized paddle tennis and pickle ball court for a friendly game. Crystal Serenity has two courts available.

The Studio

Enjoy lectures and enriching experiences in this intimate classroom setting.

Shore Excursions

Visit the Shore Excursions desk to learn about our unique on shore experiences. Each experience is created in partnership with our sister company, A&K Travel.

Wheelchair Assistance

Wheelchair assistance is not provided on board or at our ports of call unless in case of an emergency. Guests with limited mobility, requiring assistance, are required to travel with a companion who is able to assist them in moving around.

Pets

Pets will not be permitted aboard the ships.

Smoking Policy

At Crystal, we recognise that some of our guests smoke and others do not. While most areas of the ship are non-smoking, there will be designated smoking areas throughout. Please note that pipe and cigar smoking is only allowed in the Connoisseurs Club and all suites/guest rooms are non-smoking, including on the verandas.

Dress Code

At Crystal, we want guests to feel confident and relaxed throughout their stay, so we have compiled the following guide to the different dress codes on board. If you have any questions, please don’t hesitate to contact us by calling 1.888.617.0110 or +1.786.464.4420.

Day Casual

A less formal look allows guests to feel comfortable during the day; Day Casual attire may be worn everywhere, including our restaurants, until 18:00.

Suggestions for a Day Casual look:

Women

• Sundresses
• Elegant shorts
• Jeans
• T-shirts or blouses
• Linen clothing
• Swimsuits with cover-ups (when not poolside)

Men

• Shorts
• Jeans
• T-shirts or polo shirts
• Linen clothing
• Swim shorts with a T-shirt or polo (when not poolside)

NOTE: Swimwear on its own, wet swimwear, revealing clothing, bathrobes, bare feet, tank tops, baseball caps, and clothes bearing any offensive messaging are not permitted. Covered swimsuits may only be worn at Trident Grill, Tastes, and Marketplace.

Evening Resort

A step up from Day Casual, after 18:00, we ask that guests adopt the more refined Evening Resort dress code.

Suggestions for an Evening Resort look:

Women

• Dress
• Skirts
• Pants
• Blouses or sweaters
• Dark-wash jeans with no rips
• Tailored dress shorts

Men

• Shirts
• Collared polo shirt
• Sweaters or smart designer sweatshirts
• Dark-wash jeans with no rips (only when accompanied with a jacket)
• Chinos
• Sports jacket or blazer (optional)
• Tailored shorts (these may only be worn in the Tastes restaurant)

NOTE: Please avoid flip-flops/sliders, swimwear, and hats.

Formal Evening

On sailings over seven days, there will be at least one optional ship-wide formal night (depending on the length of the segment), which will require more formal cocktail chic attire. These special events will be defined in your personal pre-sailing guide.

Suggestions for a Formal Evening look:

Women

• Cocktail dresses or gowns
• Suits Evening skirts or pants with an elegant top
• Evening shoes

Men

• Suits or tuxedos
• Shirts
• Dress shoes
• Ties (optional)

What’s Included

WHICH RESTAURANTS ARE INCLUDED AND WHICH ARE SUBJECT TO AN UPCHARGE?

Our restaurants are complimentary, except for The Vintage Room. For our specialty restaurants, Umi Uma by Nobu Matsuhisa Restaurant and Sushi Bar and Osteria d’Ovidio, guests will be allotted one complimentary reservation for two people per voyage of up to 11 days (more than one for more extended stays – see below). In addition, guests staying in Crystal Penthouse or Junior Crystal Penthouse Suites can enjoy unlimited free visits.

• Up to 11 days: One complimentary reservation to each restaurant
• 12 to 22 days: Two complimentary reservations to each restaurant
• 23 or more days: Three complimentary reservations to each restaurant
• Reservations above the complimentary allotment will be $50 per person.

WHAT AMENITIES ARE INCLUDED IN SUITES AND GUEST ROOMS?

• Beverages including select fine wines, champagne, premium spirits, and all nonalcoholic beverages such as bottled water, soft drinks, and specialty coffees

• Gratuities for housekeeping, dining, and bar staff

• One complimentary reservation to Osteria d’ Ovidio and one complimentary reservation to our second Asian specialty restaurant (not yet announced)

• Butler service in all suites and guest rooms

• Wi-Fi/Internet access in-room and throughout the ship, signal permitting

IS DRY CLEANING INCLUDED WITH ALL ROOM CATEGORIES, OR JUST SUITES. OR WILL IT DEPEND ON THE TRAVEL TIER?

Dry cleaning will be included in select suite categories and detailed on your itinerary.

IS ROOM SERVICE INCLUDED?

An expansive, complimentary in-suite dining menu will be available. Select suite categories will also be able to order from specialty dining venues via their butler.

Medical Needs

CAN I BRING OXYGEN ON BOARD?

If you are dependent on oxygen or require oxygen therapy, you must supply your own oxygen.

CAN I BRING A CPAP MACHINE?

The following devices are permitted on board:

• BIPAP machines, CPAP machines, Concentrators, and Nebulizers.
• You must bring your own equipment on board for personal use. Please hand-carry these items and do not place them in your checked luggage.

Language

The official language spoken on board is English. All officers, staff, and crew as well as local guides and regional specialists speak fluent English. All announcements and lectures will be presented in English.

Special Dietary Requirements

In most cases, we can accommodate special requirements. Please provide details about any allergies or food requirements to our Reservations team or your travel advisor prior to your cruise departure.

Other Details

Children: Kids allowed

Childrens Facilities: Available

Nursery: None

Smoking: Some

Celebrity Ties:

Gratuities: Gratuities are complimentary for housekeeping (e.g., butler, room stewardess and assistant stewardess) and for bar and dining staff (including specialty restaurants). If you would like to present gratuities for other service personnel, please do so at your discretion, or if you have any questions regarding gratuities, please contact the Reception Desk on board.

Wheelchair Cabins: 8 available