Avalon Panorama

Dining Room

A spacious, open-seating dining room; dinners become the perfect complement to a day of discovery. Avalon craft their recipes using high-quality, prime-cut beef, fresh fish, and an accompaniment of hand-picked local fruits, vegetables, and garden greens.

The perfect complement to your day’s journey∘ is a choice of regional fare. Every dinner features a specialty dish from your destination as well as a choice of wine, including a special wine of the region, selected by a professional sommelier and always complimentary.

Sky Grill & Lounge

On a sunny day, enjoy hand carved meats and expansive buffets including fresh salads and amazing homemade soups- all with view courtesy of the Sky Grill.

Panorama Bistro

The Panorama Bistro on the Royal Deck, with a casual atmosphere it offers a variety of regional and tapas-style dishes, hand-paired with local wines.

Room Service

Room service is available for Continental breakfast & beverages.

Self Serve Tea Station

Located on the Sapphire Deck along side the Restaurant, the self-serve tea station is available with complimentary tea, hot chocolate & premium coffees 

Observation Lounge

The Observation Lounge, up on the Royal Deck is a stylishly furnished upscale bar, with large panoramic windows and nightly live entertainment all whilst serving premium spirits.

Club Lounge

The Club Lounge can be found on the Royal Deck. 

Bar

The bar can be found on the Royal Deck.

Sky Lounge

Sky Lounge can be found on the Sky Deck.

Hairdressing Salon

Situated on the Royal Deck you might like to take advantage of the onboard hairdresser to indulge in a manicure or hair styling.

Fitness Centre

The Fitness Centre is located on the Indigo deck at your leisure.

Deck Games Area

The Deck Games area is located on the Sky Deck.

Avalon Choice

Raise a glass at an Austrian wine tasting or raise your heart rate on a jogging tour of Cologne. From classic sightseeing in Paris to a classical concert in Vienna to a culinary walk in Lyon or a bicycle tour of the Dutch countryside — the possibilities are wide open on an Avalon river cruise. All at your pace, your preference, your way. We know there is more than one way to explore new destinations. Avalon includes an exceptional variety of excursions and activities so you can experience your cruise your way.

CLASSIC

Get up close and personal with the iconic places you’ve dreamed of seeing. With expert Local Guides, you’ll get preferred access to the famous sites, insider information on local legends and lore, and the true heritage behind the history.

DISCOVERY

Pull up a chair to hear a Vienna waltz, roll up your sleeves to paint like Van Gogh, or grab an apron to whip up a local recipe. Discover the world’s simple pleasures and grand artistry, from famous galleries to farmhouse kitchens.

ACTIVE

Greet the day with a bike ride, a hike to a hilltop castle, or a kayak excursion through the Gorges de l’Ardėche. If you’re up for an active adventure, the adventure is up to you. 

Avalon Adventure Center

Your place for active gear and activities through your Avalon Adventure HostSM, including:

• Bikes
• Maps for hiking, biking and jogging routes
• Canoe, kayak and jogging excursions
• Maps for hiking, biking and jogging routes
• Fitbits®
• Walking Sticks
• Binoculars
• Daypacks
• Yoga Mats
• Fitness bands

Disabled Facilities

Passengers must report any disability to Avalon before any reservation is made so that Avalon may advise whether they and/or their suppliers for any particular holiday are able to accommodate the passengers. Avalon may rely on the information provided to them by the passengers regarding the details of any disability∘ in order to make a decision as to whether the passengers can be accommodated. Avalon will make reasonable attempts to accommodate the special needs of disabled passengers, in accordance with the applicable laws.Not all sightseeing stops/sites accommodate wheelchairs and some locations∘ and sightseeing activities require extensive standing, sitting or walking. Avalon is not responsible for any missed activities due to a participant’s inability∘ to participate within a group. All of the ships have lifts, however they do not service the SkyDeck. Additionally most stateroom doors and bathrooms are not wide enough to allow access by standard wheelchairs, and bathrooms and other doorways may be fitted with coamings. For safety reasons passengers cannot be carried on ramps in ports when the ship is docked. In certain circumstances, they may ask that a disabled person or person with reduced mobility be accompanied∘ by another person capable of providing any assistance required.

Age Restriction

In our many years of cruising experience, we have found that children under the age of eight typically are too young to fully enjoy a cruise vacation. Because of this and for the safety and enjoyment of all passengers, we do not accept children under eight years of age. In addition, please note that there are no special arrangements or activities for children on our ships.

Dietary Requirements

Avalon Waterways will try their best to accommodate dietary requirements if they are mentioned at the time of booking.

Medical Services

Due to the proximity to land, onshore medical services can be called rapidly. On Amazon and Galápagos ships, first-aid-trained staff is available.

Laundry

Laundry service is available on board for a modest fee. Check the price list in your stateroom. Clothes cannot be dry cleaned on board. For safety reasons, we ask that passengers do not iron their clothes in the staterooms as this is a safety hazard. Onboard laundry service will press your clothes for a fee. Laundry service is not available in the Galápagos.

Air Conditioning & Heating

All rooms on the ships are air conditioned and heated. All ships have individual controls in the staterooms.

Sustainable Travel

Avalon is committed to minimizing its impact on the environment and to reducing its dependence on non-renewable resources. In this endeavor, we have implemented policies to support this mission and are working carefully to enhance our products with this mission and our values combined. We are committed to complying with all relevant legislation and/or regulations.

Avalon maintains a policy of “Leave Only Footprints and Take Only Photos.” Our staff and major service providers strive to ensure that no removal of any natural or cultural artifacts or materials occurs to ensure each environment looks and functions the same before and after our visit. Our cruise directors educate passengers on our “do no harm” code of conduct to ensure passenger compliance.

Wi-Fi

All Avalon ships in Europe have complimentary Wi-Fi available. Internet cafes can be found in many towns in Western Europe, generally with reasonable charges.

Other Details

Children: Kids allowed

Childrens Facilities: None

Nursery: None

Smoking: Some

Gratuities: Tipping is a personal way to show your satisfaction for good service and is a general practice on all vacations. It is recommended that tips be paid in cash—unless when paying by credit card there is a specific gratuity line. General tipping guidelines can be found below. Each country in Europe has different customs regarding tipping and guidelines can be found in each country-specific guide. With Avalon, all your hotel taxes, service charges, tips for luggage handling, and gratuities for included meals are included in the vacation price. For services with gratuity not included in the vacation price, we recommend the following as tipping guidelines. More information can be found in the country-specific sections of the Know Before You Go document and in your Important Travel Documents, which will be available 2-3 weeks prior to your vacation. Since each country is unique, the below are merely guidelines to assist with budgeting. Cruise Directors Gratuities for your Cruise Director are not included in the vacation price. For a good job, we suggest the equivalent of €3 (Euros) per day per passenger for your Cruise Director. An envelope will be provided in your stateroom for you to deposit any gratuities you would like to provide your Cruise Director. It is also possible for you to pre-pay the gratuities for your Cruise Director at the time of paying the balance of your cruise cost. Ship’s Crew Gratuities for your crew on board our Avalon Waterways ships are not included in the vacation price. For a good job, we suggest the equivalent of €12 (Euros) per day per passenger for the ship’s crew. This will be pooled and distributed fairly among those who have been of service to you, including personnel who work behind the scenes and whose service is equally crucial to your enjoyment of the cruise. It is also possible for you to pre-pay the gratuities for your crew at the time of paying the balance of your cruise cost. Drivers Gratuities for sightseeing drivers are included in the vacation price. Hotel Services It is customary to tip hotel staff for room service delivery if the charge has not already been added to the bill. If ice machines are not available and you get ice from the bar, a small tip to the bartender is always appreciated. Avalon includes gratuities for luggage handling for one bag per passenger. You may wish to tip for any excess luggage delivery. Gratuities for included hotel meals are already taken care of by Avalon. Certified Local Guides Traveling with us means you get specialized sightseeing with Certified Local Guides in each major city. To make each location come alive throughout your vacation, these Certified Local Guides share their vast knowledge about culture and history with you. Gratuities for your Certified Local Guides are included in the vacation price. Restaurants For restaurant meals not included in the Avalon itinerary, gratuities are not included and we recommend you review the country-specific guidelines for appropriate gratuity amount based on quality of service. Additional details and recommendations will be included in your Important Travel Documents, sent approximately 2-3 weeks prior to your vacation start date, and your Cruise Director can always help with local customs on tipping. Tips in restaurants are usually left in cash and not added to the credit card payment, unless there is a specific line for it on the credit card signature receipt. In many European restaurants, there is also a per-person cover charge that will be added to your check/bill. This is not a gratuity. Taxis Usually, rounding up the fare for driver gratuity is more than adequate in most countries. A few dollars is usually reasonable for service, equal to 10-15% of the fare. If possible, we recommend you pre-negotiate taxi fares in foreign countries to avoid unpleasant surprises at the end of your journey. Ask hotel/ship staff or airport hospitality desks for the best cab companies, and make sure pricing is either clearly indicated prior to departure or prenegotiated. In all instances, we recommend that you carry some small change with you, as it is unusual to ask for change when you are tipping.