Norwegian Prima

Palomar

Explore the best flavours of the Med at Norwegian’s first-ever Mediterranean restaurant. Seafood is the star attraction here, with European essence. With a casually – sophisticated setting, diners will be treated to dishes created from the finest ingredients, including fresh fish, perfectly paired wine selections and cocktails.

Price Per Person: À la carte

Indulge Outdoor Lounge

Dine around the world with cuisine from Thai to Italian to Chinese to Tapas and more. With both indoor and outdoor offerings, you can eat (and drink) at a table, bar, hammock, or even a cabana and enjoy your fill of customizable small plates and cocktails. Indulge has an endless supply of mouth-watering dishes, but leave room for dessert – Coco’s is the sweetest spot on the ship with its chocolate temptations, ice cream, pralines and more.*

(*select items on dinner menu carry an upcharge)

Onda by Scarpetta

Onda, or “wave” in Italian, brings the charm and effortless elegance of its critically acclaimed sister restaurant, Scarpetta, to sea. Uncork your favorite bottle of wine and let la dolce vita (the good life) flow. Indulge in a modern Italian culinary experience from Scarpetta’s signature pastas like the famous Spaghetti Tomato & Basil to unique, mouthwatering seafood creations. And leave room for dessert. Sharing is optional.

Price Per Person: À la carte

The Haven Restaurant

Enjoy a private fine dining experience for guests of The Haven, serving unique signature dishes and wine offerings from our impressive selection. Indoor and outdoor seating available.

Price Per Person: Complimentary

Los Lobos

Bienvenido a Los Lobos, a premium Mexican restaurant celebrating traditional flavours with a modern twist. From Carne Asada, to Tres Leches Cake with Coconut Cream, the chefs at Los Lobos focus on unique flavour combinations.Located on Ocean Boulevard with both indoor and outdoor seating available.

Price Per Person: À la carte

The Local Bar & Grill

The Local offers classic pub fare in a relaxed atmosphere. With popular dishes like the Reuben Sandwich and Fish n’ Chips, The Local has all your favourite comfort foods. So try one of our beers or cocktails on tap and catch a game with us! Located on Ocean Boulevard with both indoor and outdoor seating available.

Price Per Person: Complimentary

Surfside Café & Grill

Whatever you’re craving, chances are you will find it at the Surfside Café & Grill. This complimentary buffet serves up plentiful options for breakfast, lunch and dinner. Indoor and outdoor seating available.

Price Per Person: Complimentary

Hudson’s

Take in the stunning, 270-degree views through floor to ceiling windows and a mouthwatering menu at our redesigned main dining room, Hudson’s. Prepare to be wowed by our specially curated modern and updated classic dishes made with the freshest ingredients.

Price Per Person: Complimentary

Indulge Food Hall

Dine around the world with cuisine from India to Italy to Latin America and more. With both indoor and outdoor offerings, you can eat (and drink) at a table, bar or lounge seating, and enjoy your fill of specially curated food and cocktails. Indulge has an endless supply of mouth-watering dishes, but leave room for dessert – Coco’s is the sweetest spot on the ship with its chocolate temptations, gelato, mad milkshakes and more* (*Coco’s is not a complimentary venue and priced a la carte)

Price Per Person: Complimentary

Coco’s

Visit the sweetest spot on the ship and indulge in your favourite chocolate temptations, including truffles, ice cream, pralines and much more.

Nudl’s

Noodle fans rejoice! From Thai to Italian, Chinese and more, Nudls brings you the best of noodle dishes from around the world.

Tamara

Spice up your day or evening with a wide variety of classic Indian dishes offered at Tamara.

Seaside Rotisserie

Savour a wide range of rotisserie-style meats cooked to perfection over a spit.

The Latin Quarter & Tapas Truck

Enjoy a fiesta of flavours infused into every delicious bite at The Latin Quarter and the Tapas Truck.

Q Texas Smokehouse

Dig into mouth-watering barbecue short ribs, chicken, brisket and classic southern breakfast dishes at our Texas smokehouse.

The Garden

Go green at the Garden Kitchen where we can customise your salad with the freshest ingredients or you can order one of our delicious pre-made combinations.

The Commodore Room

Balancing classic favourites with unique new dishes, dining at The Commodore Room is a must. Fine dining in a comfortable, refined environment with an extensive menu of deliciously fresh flavours, visiting this Main Dining Room is always in style.

Price Per Person: Complimentary

Room Service

Available 24 hours a day, simply pick up the phone and order breakfast, lunch, dinner or late-night munchies. A room service fee may apply.

Price Per Person: Room Service Fee may apply.

Cagney’s Steakhouse

Premium cuts are the standard at our American steakhouse serving Certified Angus Beef®. Sip your favourite cocktail and don’t forget to order our famous Parmesan dusted truffle fries!

Price Per Person: À la carte

Food Republic

Travel somewhere new with every delicious bite at Food Republic. Savour a fusion of foods and cultures from around the globe. Travel to Mexico and scoop up some tasty street food. Jet away to Japan and try a new kind of sushi roll, or have a hearty helping of Thai noodles.

Price Per Person: À la carte

Hasuki

Sit at a lively shared table as a skilful chef perfectly prepares shrimp, steak, chicken and fried rice on a large steel grill. And you’ve got a front row seat to all the sizzles and surprises in our Japanese restaurant.

Price Per Person: Cover Charge Applies.

Le Bistro

Romance is in the air at our signature French restaurant. Elegant interiors, crisp white linens and attentive servers make this an intimate dining experience. By the end of your meal, you might just be proclaiming c’est magnifique!

Price Per Person: À la carte

Nama Sushi & Sashimi

In the mood for sushi? Pull up a chair at this contemporary sushi bar for some traditional Japanese culinary bites.

Price Per Person: À la carte

Infinity Beach

Sit back and take in the view from our paradisiac Infinity Pools that blend into the ocean.

Oceanwalk

Step on Oceanwalk and feel the sea at your feet. Take a moment for yourself, take in the view or a breathtaking photo on our first glass walkway at sea.

La Terraza

Grab a book, a drink or some friends and take it easy in La Terraza. This lounge space is designed to be both spacious and intimate, allowing you to relax in peace whenever the mood strikes.

The Concourse

Head over to The Concourse to admire the beautiful, interactive artwork available. Capture great artsy photos and create cherished memories.

Firepit at Indulge Food Hall

Indulge Outdoor Lounge

Savour fresh sea breezes, good company and fantastic vistas at one of our cabanas at Indulge Food Hall’s outdoor area.

Starbucks®

Kick-start your day with a Caramel Macchiato. Grab a Teavana® Shaken Iced Green Tea Lemonade to sip whilst lounging poolside. Or recount the day’s excitement with your friends over freshly brewed coffee. Come on by Starbucks® to make your vacation even sweeter.

Studio Lounge

Relax and enjoy beverages and light bites with other solo cruisers in the Studio Lounge, exclusive to Studio guests.

Haven Sun Deck

Soak up the sun and take a dip in the mesmerising infinity pool. Then let the world melt away as you relax in the sauna and cold room or enjoy a soak in the hot tub. No matter how you plan to spend your time, this private outdoor sanctuary – exclusive for Haven guests – provides the perfect escape. Access to Sundeck restricted to age 16+.

The Haven Lounge & Bar

This stunning bar is exclusively for guests of The Haven. Enjoy your favourite cocktail and light bites whilst surrounded by true luxury.

Vibe Beach Club

Be the first to soak in the serenity at Vibe Beach Club, exclusively for guests 18 and over. Sit back and toast to the incredible views with a glass of bubbly from the full-service bar. Then dip into our first infinity hot tubs and enjoy the stunning views. Passes are limited to this luxurious private retreat.

Vibe Beach Club – Access Pass

An exclusive oasis at the top of the ship, Vibe Beach Club is an adults-only getaway full of panoramic ocean views, specialty food and drinks and upgraded lounge chairs with umbrellas. With this package, you’ll enjoy Vibe Beach Club access for the entire length of your cruise.

Vibe Beach Club – Cabana

Your exclusive, adults-only retreat at the top of the ship is even more peaceful with your own space. With this package, you’ll enjoy Vibe Beach Club from the comfort of a private cabana for the entire length of your cruise. Spend the day relaxing in style with special food & drink menus and complimentary amenities such as water spritzers, chilled towels and skewers of fruit.

Tee Time

Go for a hole-in-one at Tee Time, the first interactive and tech-immersive mini golf at sea. It’s fun for the whole family.

Prima Speedway Bar

After zooming across the first three-level race track at sea, celebrate your victory with a round at the Speedway Bar.

The Bull’s Eye

Discover a modern twist on a classic game. Sit back and play a round of darts with your favourite crew.

The Drop & The Rush

Be the first to slide this fast. At 10-stories tall, Norwegian Prima’s newest slides are the fastest at sea. Dare to experience The Drop, the first free-fall slide in the world. Or race a friend on The Rush, our duelling slides.

Prima Speedway

Ready to race the sea breeze like never before? The Prima Speedway is longer, larger and zoomier than ever. Be the first to speed across the horizon on the first three-level race track at sea.

Price Per Person: $15 USD Adult | $15 USD Children

Casino

Spin your way to the jackpot playing the most popular slots including reel and video slots. Or pull up a chair at your favourite table game, from blackjack to craps and more. Whatever games you choose, you can bet on a good time in our award-winning casino.

Prima Theatre & Club

Welcome to the first venue in the world that transforms from three-story theatre to spectacular Vegas-style nightclub. Spin the legendary wheel on The Price Is Right Live during the day. Then enjoy a fantastical late-night party with live DJs and cutting-edge light shows.

Belvedere Bar

Try a crafted bottled cocktail at this contemporary bar and cocktail lounge.

Observation Lounge

Gaze into the great wide open with a drink in hand at the contemporary and spacious Observation Lounge.

Penrose Atrium

Our first three-story, glass-walled atrium is a breathtaking space filled with restaurants, lounges, and views of the horizon.

Waves Pool Bar

Go from swimming to sipping. Grab your favourite tropical cocktail at the Waves Pool Bar and lounge the day away.

The Stadium

Play it up at The Stadium where complimentary tabletop shuffleboard, pickleball, subsoccer, and beer pong guarantee a good time for all. Check out a few twists on classic games like ping pong and foosball.

The Wave

It’s time to make waves! Ride the tide on our first tidal wave waterslide.

Galaxy Pavilion

Immerse yourself in the virtual world of the Galaxy Pavilion. Explore a new reality on the first flying theatre simulator at sea or tee it up with our exclusive TopGolf Partnership. With everything from escape rooms to racing simulators, it’s a high-tech wonderland for the whole family.

Sun Deck

Bring your sunscreen and soak up the sun on our sun decks. Enjoy your favourite book while relaxing on a chaise lounge. Or take in the serenity and stunning ocean views all around.

Imagination Wall

Immerse yourself into AR at the all new Imagination Wall located in the Photo Gallery. Explore the jungle, meet wildlife, go on an icy adventure or under the sea!

NCL Super Selfie

You are the FIRST to PRIMA and you have bragging rights. The all new NCL Super Selfie will capture your photo, on top of PRIMA, while at sea!

Norwegian Prima’s Digital Library

Our library has gone digital! Download the Libby app now so you’re ready to access tons of books and magazines on your cruise. On embarkation day, login with your Latitudes number and you’ll be able to download one book and place a hold on an additional book. Read on your phone, tablet or e-reader. Checked-out books are yours for 7 days or the duration of your cruise.

Perspectives Studio

At Perspectives Photography Studio, we celebrate love, life and human connection creating spectacular portraits that will be handed down for generations. Your onboard Portrait Artist(s) will capture your unique spirit in our private studio or on location, it’s your choice. Visit us to learn more about this personalised portrait experience.

Professional Portraits

Take advantage of this time together while onboard to create beautiful photographs that will last a lifetime. Our professional photographers set up studios in the atrium and around the ship each night so you can have a variety of images to choose from. Relax, have fun and build your digital portfolio – it’s always free to try! Visit the Photo Gallery to learn more, view your photos and enjoy great deals on photography packages, frames, wall art, 3D Crystals, binoculars, mobile accessories and more!

i-Connect Internet Café

Our 24-hour Internet Café offers you the comfort and convenience of staying in touch via the Internet whilst you are Freestyle Cruising®

Luna Bar

Want a refreshing cocktail while savouring epicurean delights? There’s no better place to sit down for a drink than the Luna Bar. Located aft within Indulge Food Hall, you’ll find an incredible mix of curated cocktails and draft beers to satisfy any taste.

Metropolitan

Begin or end your evening with a sustainable craft cocktail, a biodynamic wine or a wide array of impressive classics at the exciting new Metropolitan Bar.

Penrose Bar

Amid the hustle and bustle of the Penrose Atrium, treat yourself to a mid-day Bloody Mary or your drink of choice. This is a morning and late-night favourite serving beer, wine, cocktails and more.

Soleil Bar

Want a refreshing cocktail while taking in the outside? There’s no better place to sit down for a drink than the Soleil Bar. Located at the aft end of Indulge Outdoor Lounge on Ocean Boulevard, our expansive oceanfront promenade, you’ll find an incredible mix of cocktails and draft beers alongside the sea, where the view is intoxicating.

Syd Norman’s Pour House

Sing along to your favourite hits as your sip on specialty cocktails at Syd Norman’s Pour House. The interactive experience and rollicking house band will take you back to rock’s glory days.

The Humidor Cigar Lounge

Appreciate a good cigar and a great drink in just the right setting.

The Improv at Sea

Tickle your funny bone with sidesplitting stand-up routines. Featuring a science of comedy theme, The Improv At Sea has the perfect formula to get you laughing all night long.

The Local Bar & Grill

The Local offers classic pub fare in a relaxed atmosphere. With popular dishes like the Reuben Sandwich and Fish n’ Chips, The Local has all your favourite comfort foods. So try one of our beers or cocktails on tap and catch a game with us! Located on Ocean Boulevard with both indoor and outdoor seating available.

Whiskey Bar

Grab a whiskey before or after dinner at this jewel of a bar.

Summer: The Donna Summer Musical

The Tony Award®-nominated, Broadway sensation is headed out to sea. Dance to the Disco Queen’s greatest hits as you journey through the amazing life of Donna Summer. From breaking barriers to the ultimate stardom, this electric experience is a moving tribute to the voice of a generation, a true Prima Donna.

The Price is Right Live

Guests will “Come on Down” to contestant’s row to bid their way to pricing games and the opportunity to spin the wheel for the chance to win big in the showcase showdown.

Onboard Shopping

Beauty by Design & Afficionados

Get tax & duty free savings every day on leading names in cosmetics and fragrances, including NYX, IT Cosmetics, Clinique, Lancome, Chanel and more. Save up to 50% on spirits, including Norwegian Prima exclusives.

Timeless Luxury

Effy Hematian has been designing and manufacturing fine jewellery in the heart of New York’s Diamond District for over 40 years. By combining uncompromising attention to detail, exceptional gemstones, and quality American craftmanship, Effy has become one of the most celebrated and desired jewellery brands in the world today – available to you onboard at tax-and duty-free pricing.

Pandora Jewellery & Lifestyles

Since 1982, Pandora has made an incredible journey from a local Danish jewellery store to the world’s biggest jewellery brand. You’ll also find exclusive Norwegian Cruise Line and Norwegian Prima merchandise that you won’t find anywhere else.

Photo Gallery

We have everything you need, to capture it all: Binoculars, Camera/Phone Accessories, Professional Portraits, Souvenir Photography, Photo Books, Wall Art, 3D Photo Crystals, Souvenir Frames, Collectable Photo Accessories & more!

Roberto Coin

Roberto Coin’s creativity takes shape through the hands of the most renowned, historic Italian jewellery artisans, who bring his romantic and borderless imagination to life through their skills, telling his story through jewels that truly become works of art.

Tech @ Sea

A heaven for electronics enthusiasts, Tech @ Sea offers the latest in modern devices and accessories. Explore the most sought-after brands, all at tax & duty free savings. Ask about our Price Match Guarantee.

The Gateway

Welcome to The Gateway, conveniently located steps away from the Penrose Atrium. You’ll find a shopper’s paradise filled with incredible brands and items.

The Zone & Eye Style

Explore dazzling frames of designer eyeware from the world’s top brand names. Save up to 60%, all tax & duty-free every day. Also, keep an eye out in your Freestyle Daily for additional savings at exclusive Onboard Shopping Events.

The Haven Sundeck

Soak up the sun and take a dip in the mesmerising infinity pool. Then let the world melt away as you relax in the sauna and cold room or enjoy a soak in the hot tub. No matter how you plan to spend your time, this private outdoor sanctuary – exclusive for Haven guests – provides the perfect escape. Access to Sundeck restricted to age 16+.

La Terrazza

Grab a book, a drink or some friends and take it easy in La Terrazza. This lounge space is designed to be both spacious and intimate, allowing you to relax in peace whenever the mood strikes.

Spa Thermal Suite

Experience the ultimate in relaxation and heat therapy at the Thermal Suite where you can refresh and recharge.

Thermal Suite Pass

Marvel at our two-story waterfall and take a holistic approach to wellness in our Thermal Suite.

Prices vary based on voyage length.

Mandara Spa and Salon

Welcome to a place where the ocean meets the healing waters within — the breathtaking new Mandara Spa. From multiple detoxifying saunas to state-of-the-art pools to a two-story waterfall, the experience on Norwegian Prima will awaken every sense.

Pulse Fitness Centre

You won’t want to leave the gym, seriously. At the Pulse Fitness Centre, you can get your heart racing with the sunrise and do yoga beside the sunset, thanks to our 270-degree views of the ocean. Gaze at the horizon as you feel your blood flow – whether you’re lifting weights, taking a class, or simply stretching; working out has never looked this good.

Spa Treatments

Aroma Spa Seaweed Massage – 100 minutes

Indulge in this detoxifying wrap and massage to reduce fluid retention and cellulite and replenish your body’s systems with vital trace elements. This treatment concludes with a full body massage.

Aroma Spa Seaweed Massage – 75 minutes

Indulge in this detoxifying wrap and massage to reduce fluid retention and cellulite and replenish your body’s systems with vital trace elements. This treatment concludes with a full body massage.

Aroma Stone Therapy – 50 minutes

Heated Basalt Stones are applied to key points of the body, whilst your therapist massages your body with warmed, fragrant aromatherapy oils.

Aroma Stone Therapy – 75 minutes

Heated Basalt Stones are applied to key points of the body, whilst your therapist massages your body with warmed, fragrant aromatherapy oils.

Bamboo Massage – 50 minutes

Imagine warm bamboo shoots of various sizes soaked in essential oil rolling, sliding and massaging your muscles into pure bliss. Getting into the belly of the muscle, this deeper tissue massage targets specific areas, releasing the build-up of tightness using sliding and rolling techniques across the body, hands and feet, kneading away soreness to your specified level of pressure.

Bamboo Massage – 75 minutes

Imagine warm bamboo shoots of various sizes soaked in essential oil rolling, sliding and massaging your muscles into pure bliss. Getting into the belly of the muscle, this deeper tissue massage targets specific areas, releasing the build-up of tightness using sliding and rolling techniques across the body, hands and feet, kneading away soreness to your specified level of pressure.

Body Composition Analysis

Our fitness professionals will determine your body fat percentage, metabolic rate and water retention level and then compare the results to the percentage recommended for you.

Cellutox Aroma Spa Ocean Wrap

A detoxifying blend of Juniper and Lemon essential oils decongests and stimulates the body’s systems. Excellent for improving the dimpled appearance of cellulite and an effective aid in reducing fluid retention.

Couples Deep Tissue Muscle Massage

You and your favourite person can enjoy a gorgeously relaxing full body Deep Tissue Muscle Massage as you lie side by side. The listed price is per couple.

Couture Touch Face and Body Treatment – 100 minutes

Condition your skin and condition your muscles with this all-embracing hands-on experience. Includes a ELEMIS hands-on TOUCH facial with your choice of a Deep Tissue Muscle Massage or an Aroma Stone Therapy.

DYSPORT® Cosmetic Wrinkle Treatment – Crow’s Feet

Soften the wrinkles around the outside corner of the eyes with this targeted wrinkle treatment.

DYSPORT® Cosmetic Wrinkle Treatment – Forehead Lines

Smooth horizontal forehead lines with this targeted wrinkle treatment.

DYSPORT® Cosmetic Wrinkle Treatment – Frown Lines

Soften wrinkles between the eyebrows with this targeted wrinkle treatment.

Deep Tissue Muscle Massage – 50 minutes

Using muscle-melting warmed oils and deep pressure massage movements, we massage deep into the belly of the muscle, erasing stress, tension and lactic acid build up.

ELEMIS Deep Cleanse Grooming Treatment with Shave

This grooming treatment for men will deeply cleanse the skin to prepare it for the closest shave ever!

Express Shave

A quick, clean, silky shave for the man who wants to be smooth!

Fire and Ice Manicure

Beautify your nails with this invigorating manicure that will warm your spirit and cool your stress.

Fire and Ice Pedicure

This super rejuvenating pedicure will warm your senses and cool your tension, leaving your nails and skin looking beautiful.

GO SMILE™ Teeth Whitening Treatment

Are you ready to smile? Then try our advanced tooth-whitening treatment available at the spa.

Intensely Cleansing Salt Scrub – 50 minutes

The extraordinary cleansing power of salt goes to work releasing toxins in this body polishing treatment. Choose from Frangipani Monoi Salt Scrub or Lime and Ginger Salt Glow with a 25 minute massage.

Ionithermie Cellulite Reduction Treatment

Reduce the appearance of cellulite and firm and tone the skin with this Parisian treatment that offers substantial inch loss in just one session.

Musclease Aroma Spa Ocean Wrap

A warming blend of Pine and Rosemary essential oils help ease the pains of rheumatism arthritis, muscular spasms, and fatigue.

Nutritional Consultation

If you are ready to enhance your well-being with a sensible diet and exercise programme, our fitness professionals can provide you with the in-depth information you need to get you started.

Ocean Wave

This therapeutic warm wrap of nutrient-rich sea plants and marine algae envelops the body, releasing stress and tension whilst nestled on a water-filled cushion. The deep cleansing seaweed mask, combined with aromatherapy essential oils, decongests and stimulates the body’s system as a scalp and foot massage soothes and relaxes.

Personal Training

After conducting a Body Composition Analysis, our personal trainers will design a nutrition and exercise plan that will help you achieve the results you’ve always wanted.

Pro-Collagen Age Defy

This anti-aging facial combines the benefits of exotic ingredients to plump out fine lines and reduce skin-fatigue – helping relax wrinkles, whilst an age-defying peel-off mask encourages the highest cellular function, visibly improving firmness and elasticity for beautifully nourished, younger looking skin.

Pro-Collagen Grooming Treatment with Shave

Our most opulent grooming service for men, this is simply the shave of all shaves combined with the facial of all facials! Your skin will be left perfectly smooth.

Restylane® Lip Enhancement Treatment

Add volume to uneven or small lips. This treatment provides you with a fuller, natural looking lip instantly.

Restylane® Lip Lines Treatment

This treatment softens the border of the lip for a smoother lip line.

Restylane® Marionette Lines Treatment

Restore youthful contours by softening the lines from the corners of the mouth to the chin with this FDA approved dermal filler.

Restylane® Smile Lines Treatment

Restore youthful contours by softening the lines from the corners of the nose to the mouth.

Swedish Massage – 50 minutes

This relaxing Swedish massage uses techniques that will smooth away stress and tension.

Swedish Massage – 75 minutes

Enjoy this deeply relaxing Swedish massage for a full 75 minutes.

Traditional Chinese Acupuncture – 1 session

Curious about acupuncture and how it can benefit you? Try this special introductory treatment.

Zero Gravity

High tech meets high touch in this next generation wellness treatment. Producing a zero gravity effect, the body is suspended on an advanced treatment table that allows for ergonomic workflows and a seamless series of sophisticated techniques used in this choreographed massage.

Eight table positions enable effective and precise reach of every muscle group, including intensive work on the back and main muscles, targeted release of tension, and improved body mechanics. Technology bolsters touch to address daily stress zones and deliver ultimate relaxation.

Pool Deck

Splash down our first tidal wave waterslide, relax and watch the amazing views in our infinity hot tubs or take a dip in the main pool.

Barber Shop

Whether it’s a fresh shave or to trim up that haircut, the Barber Shop will keep you looking your best at sea.

Accessibility

Norwegian believes that the fun and excitement of Freestyle cruising should be able to be enjoyed by everyone. That’s why we are committed to providing all of our guests the freedom of choice to cruise your way. In order to assist you with any special requirements you may have, Norwegian has a seasoned group of cruise professionals who are specifically trained to meet your needs through our dedicated toll free number for accessible travel 01 541 0297). Norwegian’s team of Access Coordinators at the Access Desk have experience in furthering Norwegian’s mission to provide a safe and accessible cruise experience for all guests with special requirements to the extent that is feasible. The Access Desk Coordinators will discuss with you your needs and expectations for your cruising experience. You or your travel agent will be contacted so that we can try to meet your needs prior to your cruise as soon as we receive your Special Accommodation Requirements Information form available from our Access Desk. In order to make your cruise experience as enjoyable as possible and so that we can try to meet your specific needs, call 01 541 0297 (voice), fax (305) 468-2171, send an email to accessdesk@ncl.com or have your travel agent contact us.

Packing Tips / Dress Code

When it comes to what to wear, you can go resort casual or get decked-out and look your best – it’s your call. Feel Free to wear what you like. We even have special “Dress-Up or Not Night.” It’s the perfect opportunity to get your portrait taken with your family, that special someone or even with the ship’s Captain.

Cruise Casual: the Freedom of Freestyle Cruising

Dress cruise casual anytime during the day, in the buffet and in most speciality restaurants. For women, it includes summer and casual dresses, skirts, regular or capri pants, shorts, jeans and tops. Khakis, jeans, shorts and casual shirts are fine for men. Swimwear is acceptable at the buffet and outdoor restaurant, but a shirt or a cover-up and footwear are required.

Be sure to pack a sweater – the air conditioning can be chilly. Kids 12 and under are welcome to wear nice shorts in all our restaurants.

Please Note: We want you to be comfortable, but tank tops for men, flip flops, baseball caps, visors and jeans that are overly faded, with holes or tears and worn below the hips are not permitted in main dining rooms or speciality restaurants.

All Decked-out: Smart Casual

Dress smart casual in our more formal dining room or in our more upscale speciality restaurants. For women, it includes slacks or jeans, dresses, skirts and tops. For men, it’s jeans or slacks with a collared shirt and closed-toed shoes. Kids 12 and under are welcome to wear nice shorts in all our restaurants.

Ready for Adventure: Shore Excursions

Think about the shore excursions you’ll be taking and pack accordingly, including comfy walking shoes. For kids and adults it’s good to pack a pair of closed-toed shoes. You can check within the specific shore excursion for more information.

Special Events: Theme Nights and Parties

Our newest event, Norwegian’s Night Out, is the perfect opportunity to get dressed up for an evening of cocktails, fine dining and great entertainment. You may also want to pack an all-white ensemble for our iconic White Hot Party.

Smoking Policy

As the health and well-being of our guests and crew is of the utmost importance, indoor public areas, with the exception of the cigar lounges and the casino, throughout all our ships are smoke-free. Dedicated outdoor areas are assigned to smoking.

Indoor Areas

Cigar Lounge: Cigar smoking is permitted in the designated cigar lounge. Cigarettes, pipe, electronic cigarettes and vapour smoking devices are not permitted in the cigar lounge. Cigar and pipe smoking on board Norwegian Sky, Norwegian Sun, Norwegian Star and Pride of America is permitted only in designated outdoor areas as there is no cigar lounge onboard.

Casino: Norwegian Bliss, Norwegian Joy and Norwegian Encore have a designated smoking room within the Casino. On all other ships, active Casino players may smoke cigarettes, electronic cigarettes and vapour smoking devices in the Casino during gaming hours. Cigar and pipe smoking is not permitted in the Casino.

Staterooms: Guests are not permitted to smoke cigarettes, cigars, pipe, electronic cigarettes and vapour devices in their staterooms or on their balconies. Smoking inside your stateroom or on your balcony will result in a $250 USD cleaning charge added to your onboard account. If cigarette burns on furniture, linens, towels or carpeting are detected; guests will be advised and charged for the damages. Guests in the Garden Villas may smoke in their private garden and on their private sun decks.

Outdoor Areas

Smoking, including cigars, pipe, electronic cigarettes and vapour smoking devices, is not permitted in or near venues serving food, the jogging track, outdoor sporting venues, children’s pool areas, Vibe Beach Club, Posh Beach Club or The Waterfront.

The Haven: On ships with The Haven complex, smoking is not permitted in The Haven courtyard area, but is permitted in The Haven Sun Deck area (forward) on Breakaway Class and Breakaway Plus Class.

On Breakaway and Breakaway Plus Class ships and Norwegian Epic:

On Norwegian Breakaway, Norwegian Getaway and Norwegian Epic, cigarettes, electronic cigarettes, cigars, pipe smoking and vapour smoking devices are permitted on deck 15 mid-ship, port side (limited area) and Spice H2O, starboard side.

On Norwegian Escape, cigarettes, electronic cigarettes, cigars, pipe smoking and vapour smoking devices are permitted on deck 16 mid-ship, port side (limited area) and Spice H2O, starboard side.

On Norwegian Bliss and Norwegian Joy, cigarettes, electronic cigarettes, cigars, pipe smoking and vapour smoking devices are permitted at Spice H2O, starboard side.

On Norwegian Encore, cigarettes, electronic cigarettes, cigars, pipe smoking and vapour smoking devices are permitted in the Smoking Room on Deck 8, portside.

On Jewel and Star Class ships and Norwegian Spirit:

The designated smoking areas for cigarettes, electronic cigarettes, cigars, pipe smoking and vapour smoking devices are permitted on deck 13 forward port side.

On Norwegian Sky and Norwegian Sun:

The designated smoking areas for cigarettes, electronic cigarettes, cigars, pipe smoking and vapour smoking devices are permitted on deck 12 forward by the entire bar. During inclement weather, deck 11 forward port side by the towel station is the temporary alternative location.

On Pride of America:

The designated smoking area for cigarettes, cigars, pipe, electronic cigarettes and vapour smoking devices are permitted at Waikiki bar on deck 13 aft.

Special Dietary Needs

If you have any food allergy or a dietary requirement that requires Kosher meals or gluten-free food product, please advise a Norwegian Reservations Agent, or your Travel Agent at the time of booking. Obtaining the product for many of these requests requires 30-days notice prior to sailing, and we want to ensure that we are able to fulfil your request. We cannot guarantee Kosher Meal requests made within 30 days of sail date. For the protection of all of our guests, it is not permissible to bring aboard any food items that would require preparation by the ship’s staff, or food items that would require cold storage in our kitchen facilities.

Service Charges

Why is there a service charge?

The reason there’s a fixed service charge is an important one: Our Crew (as are the crew from other lines) are encouraged to work together as a team. Staff members including complimentary restaurant staff, stateroom stewards and behind-the-scenes support staff are compensated by a combination of salary and incentive programmes that your service charge supports. How much is the charge? Onboard Service Charges are additional.

Are service charges across the board for all guests?

All guests 3 years or older.

How do I prepay my service charges?

Contact your travel professional and request that it be added to your cruise reservation. If you have not made final payment this will be included in your final payment amount or if final payment has already been made we will require full payment at the time it is added.

At what point in the booking process can the prepaid charges be added?

They can be added at anytime up to 24 hours prior to sailing.

Why would I prepay my service charges?

The convenience of pre-paying the service charges allows you to plan your budget prior to your cruise giving you additional freedom whilst on board.

If I cancel my cruise are the service charges refundable?

Yes! The service charges are 100% refundable.

If there is a service issue can the service charges be adjusted on board?

Guest satisfaction is the highest priority at Norwegian Cruise Line. We have structured a guest satisfaction programme designed to handle any concerns about service or on-board product quickly and efficiently. However, in the event a service issue should arise during your cruise please let our on-board guest services desk staff know right away, so that we can address these in a timely manner. It is our goal to reach a satisfactory solution to any issue when it happens and make sure our guests can focus on enjoying their cruise. Should your concerns not be met with satisfaction you can adjust the charges.

How much are the service charges?

For bookings made on or after January 1, 2023:

• $25.00 USD per person per day for The Haven and Suites;
• $20.00 USD per person per day for Club Balcony Suite and below;

For bookings made before January 1, 2023, that pre-pay their service charges before their sail date:

• $20.00 USD per person per day for The Haven and Suites;
• $18.00 USD per person per day for Club Balcony Suite;
• $16.00 USD per person per day for all other stateroom types

Medical Facilities

A physician and nurse are on each ship to provide medical care and services at customary charges. Commonly used medications are kept on board and may be prescribed by the ship’s doctor.

Disabled Facilities

We welcome guests with special needs. The information you are provided with about your holiday (which may be on our website, in our brochures or elsewhere) before you make your booking will include a general indication of the suitability of the holiday for someone with reduced mobility. However, reduced mobility of course means different things to different individuals as we fully appreciate that individual capabilities, restrictions and requirements will vary considerably. If you suffer from reduced mobility or any medical condition or disability which may affect your holiday, please give us full details before booking so that we can provide you with precise information as to the suitability of the holiday taking into account your specific needs. Guests who have significant mobility impairments should travel with someone who will take responsibility for any assistance needed during the cruise and in the event of an emergency. Any assistance provided by Norwegian Cruise Line, its team members or service providers does not form part of the contracted services unless agreed differently in writing or where required by legal regulations (for example, in accordance with EU regulation 1107/2006 dated 5 July 2006 on the rights of disabled persons and persons with reduced mobility when travelling by air and EU regulation 1177/2010 dated 24 November 2010 concerning the rights of passengers when travelling by sea). Any special requirements which we have accepted will be specifically confirmed as accepted on your confirmation invoice. Unless and until specifically confirmed as accepted, all special requests and requirements are subject to availability and do not form part of the contracted services.

We have a limited number of staterooms per ship that are wheelchair accessible with grab rails in the bathrooms, lower sinks and toilets, shower seats, raised beds, adjustable hanging rods in wardrobes, tilting mirrors and extra wide doors for easy access.

If you do use a wheelchair, you must bring your own and it must be collapsible. If you do not wish to bring your own wheelchair on board, please contact our U.S.-based supplier Scooteround on 001 (888) 441 7575 to arrange delivery of one to the ship. All wheelchairs and scooters must be stored in your stateroom; they cannot be left in the hallway or any other public area. To ensure the safety of our guests and crew, wheelchairs may not be used to transfer from the ship to a tender. Guests in wheelchairs may consequently not be able to participate in certain activities or shore excursions in tender ports. Norwegian Cruise Line can only accept certain types of wheelchairs on board. Please see www.ncl.eu/about/accessible-cruising for further information. All guests who require medical equipment to be brought on board must advise Norwegian Cruise Line before sailing. Failure to do so may result in equipment not being cleared before departure.

For hearing-/ vision-impaired guests, we have a limited number of staterooms with vibrating alarm clocks and a flashing light system alerting guests to fire alarms. For the vision-impaired, we allow registered guide dogs on all Norwegian Cruise Line ships (airline and international quarantine restrictions may apply and should be checked before booking your cruise).

Guests who need oxygen or require oxygen therapy are welcome on all Norwegian Cruise Line ships; however, you must supply your own oxygen. U.S.-based Special Needs at Sea is the only company allowed to deliver and supply oxygen to Norwegian Cruise Line ships. Let us know at the time of booking that you’ll be bringing oxygen on board, then contact Special Needs at Sea at 001 954 585 0575 to arrange delivery to the ship.

Any physical challenge or medical condition that requires special treatment or attention must be reported to Norwegian Cruise Line at the time of booking. For certain conditions we ask for medical declaration and liability forms. Due to unpredictable circumstances at sea, Norwegian Cruise Line must reserve the right to refuse or revoke passage to anyone who, based upon objective standards, is in a physical or mental condition that jeopardises the safe operation of the vessel, who poses a direct threat to the health or safety of others or who may require care beyond that which Norwegian Cruise Line can provide.

For guests with diabetes, refrigerators suitable for storing insulin are available in all staterooms except Studios (category T1 and T8).

If you are on a low calorie diet, breakfast, lunch and dinner menus feature low calorie, haute cuisine dishes. Sugar-free and fat-free desserts are also available. Gluten-free, lactose-free, sodium-free, Kosher and dairy-free diets can also be catered for and must be requested at least two months before your cruise. For further information see www.ncl.eu.

Wi-Fi & Internet Access

All our ships are equipped with 24 hour Internet Cafés. Click here for more information on rates and services. Wireless internet (also known as WI-Fi) is also available throughout Norwegian’s entire fleet.

The central telephone number for our ships is 001 732 335 3280 (from US$ 7.95 per minute; please have ship name and your credit card number at hand).

You can also stay connected on the high seas using your own compatible mobile phone. International roaming charges are billed to your home account. Final rates are determined by your service provider and not NCL. For further information please check your provider directly.

Services

Beauty parlour and spa services include hair styling, manicures, pedicures, facials and massages in our Mandara Spa Salon. Gift shops feature duty-free shopping, with fine jewellery, perfumes, clothing, cosmetics and limited drug store items. Laundry & dry-cleaning services. Internet Café. Art auctions. Photographs taken throughout the cruise.

Age Restrictions

All requirements stated below apply at the time of embarkation. Infants sailing on board a Norwegian Cruise Line vessel must be at least six months of age. However, for voyages that have three or more consecutive days at sea, the infant must be at least 12 months old.

When on board, a minor is defined as an individual under 18 years of age at the time of embarkation. A young adult is defined as an individual between the ages of 18 and 20. Please note that this does not relate to child pricing, where the age is 2-17 years old.

Company policy states that on itineraries that include a port in the United States of America, Canada or China guests under 21 years of age must be accompanied in the same, connecting, or side by side stateroom by a guest who is 21 years of age or older at the time of embarkation (staterooms opposite of each other are not applicable under this policy). For all other cruises this regulation applies to all guests under 18 years of age with the exception of guests who are citizens of the United States of America, Canada or China. For guests under the age of 18 travelling with an accompanying adult, who is not the minor’s parent or legal guardian, a Parent/Guardian Release Form (available here: www.ncl.eu/ParentGuardianForm) that authorises the minor’s travel and further authorises medical treatment in case of an emergency must be given to a Norwegian Cruise Line representative at the pier during check-in. Failure to present the completed form at embarkation may result in boarding being denied, with no refund provided.

On cruises that include a Canadian port, guests under 18 travelling with a single parent have to provide a letter of approval (preferably notarised) from the parent not travelling. Note: Two people under the age of 21 may travel together in the same stateroom if they are a married couple and provide proof of marriage to a Norwegian Cruise Line representative at the pier before embarkation.

Children under 16 years of age are not allowed to enter the fitness centre. The minimum age for use of the Casino and the Thermal Spa (sauna, steam room, hot tubs) is 18. Some bars and lounges on board Norwegian Epic and Breakaway (Plus)-Class ships, for example Spice H2O, are adult only (18 and over). Lifeguards monitor the family pools during scheduled pool hours. However it is strongly recommended that all children under 12 have adult supervision at all times. The safety of all children (up to the age of 18) is the responsibility of their parent(s) or other accompanying adult(s) irrespective of whether a lifeguard is on duty.

For safety reasons children must not be left unattended on board when their parents or other accompanying adults go ashore.

Alcohol and Beverage Policy

On itineraries that include a port in the United States of America, Canada or China, guests must be 21 years of age or older to purchase or consume (terms and conditions may vary on alcoholic beverage packages, please check at the time of booking). Alcoholic beverages as part of Premium All Inclusive are only included for guests of 21 years of age and older. On all other itineraries this regulation applies to guests aged 18 or above with the exception of guests who are citizens of the United States of America, Canada or China. On cruises that include a port in the United States of America, Canada or China but with the exception of Alaska and Hawai’i itineraries, Norwegian Cruise Line permits young adults between 18 and 20 years of age to purchase and personally consume wine and beer only whilst on board and with the consent of an accompanying parent. Authorisation will be given only when the accompanying parent completes the Young Adult Alcoholic Beverage Waiver form. This form can be obtained and completed at the Guest Services Desk on embarkation.

Sail & Sustain – Our Commitment

We remain committed to preserving our oceans and protecting the environment, people, and communities that are vital to each and every Norwegian Cruise Line voyage. Our commitment extends far beyond our ships, transforming how we operate on a day-to-day basis by injecting sustainability into all aspects of our approach. Without this, we’d be unable to offer the unrivalled guest experience that defines a Norwegian Cruise.

We understand that protecting our environment and our oceans is not only vital to our industry but also to our planet. Our Safety, Security, Health and Environmental Protection policy establishes our commitment to conduct our operations safely, securely and with sensitivity to the environment around us. Preserving our oceans and protecting our environment is one of our core company values that we strive to meet through our daily goals:

• Prevent accidents and incidents involving pollution of the environment
• Reduce the environmental impact of our operations
• Dispose of rubbish and materials in accordance with national and international rules and regulations
• Recycle and reuse materials
• Continually improve our ISO 14001 certification objectives and targets

Across our fleet, we have implemented many of the most innovative environmental policies and technologies in the cruise industry. As such, we meet or exceed all international, national, state and local port regulations, including those set by MARPOL, the U.S. Coast Guard (USCG) and the U.S. Environmental Protection Agency (EPA). We are also accredited to the international ISO 14001 standard for Environmental Management Systems. This achievement recognises that we utilise a core set of standards for an effective environmental management system that reduces our environmental impact and increases our operating efficiency.

Other Details

Children: Kids allowed

Childrens Facilities: Available

Nursery: Nursery

Smoking: Some

Gratuities: We are confident that you will enjoy your Freestyle Cruising experience and that our entire crew will provide you with the standard of service for which we are known. A discretionary service charge will be automatically added per guest per day (for guests three years and older) to your shipboard account for all staterooms: all ships US$ 16 per guest per day (for guests 3 years and older) for Studios, Inside, Oceanview and Balcony Staterooms. For Club Balcony Suites, the service charge will be US$ 18 per guest per day (for guests 3 years and older) and for Suites and The Haven Suites as well as the Concierge staterooms, the service charge will be US$ 20 per guest per day (for guests 3 years and older). This charge will be shared amongst those staff members, including the restaurant staff, stateroom stewards and other behind-the scenes staff who provide services that enhance your overall cruise experience. These service charges can be paid in advance of your cruise. If you have any concerns about the service you receive during your cruise, please let our on-board Guest Services Desk staff know right away, so we can address any issues in a timely manner. In the unlikely event that we can’t resolve your issue, you can have the service charge adjusted on board. Where your service charge has been pre-paid before departure, refunds are not available on board and you must apply for a refund, if applicable, after you return home by writing to our Guest Relations department. Certain staff positions (e.g., concierge, butler, youth programme staff and beverage service) provide service on an individual basis to only some guests and do not benefit from the overall service charge. We encourage those guests to acknowledge good service from these staff members with appropriate gratuities. Additionally, there is a 20% gratuity and spa service charge added for all spa and salon services, as well as a 20% gratuity and beverage service charge added for all beverage purchases and a 20% gratuity and speciality service charge added to all speciality restaurant dining and entertainment based dining e.g. Cirque Dreams® and Dinner (does not apply to Free at Sea dining and drinks packages).