Sapphire Princess

Santa Fe Dining Room

The Santa Fe Dining room is open for anytime dining at dinner time between 5.30pm and 10pm.

Santa Fe’s speciality is chicken or steak fajitas.

The option of an ‘always available menu’ is also provided including steaks, chicken breast and salmon, along with healthy options.

The Santa Fe Dining Room is on the 6th Deck of the Sapphire Princess.

Vivaldi Dining Room

The Vivaldi Dining Room is open for traditional dining at 5.30pm or anytime dining between 8pm and 10pm.

The Vivaldi Dining Room is on the 5th Deck of the Sapphire Princess.

Chocolate Journeys℠

Indulge Your Chocolate Fantasies

There are few foods that inspire as much passion as chocolate. Our pastry chefs channeled their love of chocolate into handcrafted treats designed exclusively for our Chocolate Journeys℠ programme. These sweet creations combine premium quality chocolate with unique flavours and artful designs and can be found throughout the ship.

International Café

Open 24-hours a day, the International Café located in the Piazza is the place for an ever-changing array of small bite meals, treats and gourmet beverages. Grab a freshly baked croissant to start your day, snack on pies and quiche or choose from a wide variety of salads and sandwiches at lunchtime, and indulge in decadent desserts in the evening. Coffee and tea fans will love the New Grounds Crafted Coffee menu featuring a variety of speciality espresso-based drinks made from a custom blend of coffee beans, as well as iced tea fusions.

Alfredo’s Pizzeria

Named for our former Master Chef, Alfredo Marzi and voted “Best Pizza at Sea” by USA TODAY, this charming sit-down venue offers an enticing menu of freshly prepared individual-size pizzas along with beer and wines by the glass. The open kitchen design allows you to watch as the chefs create pizza by hand and serve them straight out of the oven.

Dine My Way℠

With this new offering, you can customise every aspect of mealtime. Make reservations for the main dining room or speciality restaurants at your preferred time each day. Fit in a formal dinner before a show, or order food and drinks to your poolside perch with OceanNow®. The choice really is up to you.

Horizon Court

Our World Fresh Marketplace menu is offered in Horizon Court. Enjoy an endless selection that changes throughout the day to satisfy the most discriminating palate. Indulge in a delightful array of worldwide cuisine, freshly baked breads and regional comfort foods, in a casual setting at breakfast, lunch or dinner. Enjoy fresh fruits, signature pastas and desserts galore along with your favourite beverages and customisable features like create-your-own salads and sandwiches.

Trident Grill

Follow your nose to the Trident Grill where the burgers are flipping and the hotdogs roasting, served with a variety of garnishes and hot crisp fries. Veggie burgers, bratwurst and grilled chicken breast are also served and all are sure to hit the spot when you are relaxing out on deck.

Sterling Steakhouse℠

Sterling Steakhouse serves the highest quality cuts of premium, grain-fed beef including New York strip steak, Porterhouse and Filet Mignon. Voted among the “Best Cruise Ship Steakhouses” by  USA TODAY. Choose from a selection of premium steaks and seafood including mussels and prawns, all prepared to your exact specifications.

Additional charges apply. Menu items may vary by ship and are subject to change.

Sabatini’s℠

Our Italian speciality restaurant has been voted one of the “Best Cruise Ship Speciality Restaurants” at sea by USA TODAY. Savour Sabatini’s authentic offerings featuring signature pastas, Italian wines and an irresistible selection of delectable desserts, all celebrating our Italian culinary heritage.

Chef’s Table Experience

Taking dining to a new level, the Chef’s Table Experience includes pre-dinner cocktails and hors d’oeuvres in the galley for you and a limited number of fellow guests. After your executive chef describes the specially designed menu for the night, participants are escorted to an intimate table for the main course, including pairing suggestions. Each couple receives a personalised autographed copy of Princess’ best-selling cookbook, a handwritten copy of the special menu and a complimentary photo.

Limited capacity, reservations required. Additional charge applies.

Vines Wine Bar

Voted one of the “Best Wine Bars at Sea,” by  USA TODAY  and located in a charming corner of the Atrium, Vines boasts an extensive collection of wines, fine Champagne and sparkling wines and regional offerings for purchase. The menu also includes wine flights and a selection of unique wines by the glass. Gourmet delicacies, such as antipasti and tapas, are complimentary with any wine purchase.

Charges apply. Menu items may vary by ship and are subject to change.

Ultimate Balcony Dining

Choose a luxurious breakfast or experience the “ultimate” romantic dinner at sea: a sumptuous multi-course meal, including succulent lobster tail and juicy steak, your beverage of choice, hors d’oeuvres, all served right on the privacy of your own balcony by our dedicated waitstaff. Treat yourself to this unparalleled indulgence and savour food, views and memories that will never be forgotten.

Additional charges apply.

24-hr Room Service

We offer 24-hour complimentary room service when you want to enjoy a quiet moment in your cabin eating a delicious club sandwich or maybe that slice of chocolate fudge cake you can’t forget. Treat yourself to breakfast in bed, or stay in for an intimate dinner, and perhaps even cocktails, in the comfort of your stateroom. 24-hour room service is just a phone call away.

Charges apply on select menu items.

Dine My Way℠

Dine When, How and Where You Like

With this new offering, you can customise every aspect of mealtime. Make reservations for the main dining room or speciality restaurants at your preferred time each day. Fit in a formal dinner before a show, or order food and drinks to your poolside perch with OceanNow®. The choice really is up to you.

Princess Theatre

With dazzling stage sets, artists from around the globe, modern hits and timeless classics, the Princess Theatre, our largest theatre yet, showcases lavish, original productions with dynamic cast members in sumptuous surroundings. In this ultramodern theatre, relax in a plush seat with unobstructed sight lines as the velvet curtain goes up, a state-of-the-art lighting system illuminates the stage, and it’s on with the show!

Movies Under The Stars

Throughout the day and night, our exclusive open-air poolside amphitheatre is the go-to destination for feature films, thrilling concerts and exciting sporting events such as live football games. Cozy up under a fleece blanket in the comfortable lounger and feast on complimentary fresh-popped popcorn in the evening or delicious cookies and milk during the day, and enjoy that exciting car chase or mystery thriller on the giant screen.

Vegas Style Casino

From gaming lessons to the latest slot machines to prize tournaments, our Casinos offer fun and excitement. If you enjoy blackjack, or “21,” and Texas Hold ‘Em, our tables play by Vegas rules and if you relish the challenge of roulette, we offer the American version. 

Explorer’s Lounge

Explorers Lounge on the 7th Deck is Sapphire Princess’ second entertainment venue with its own dance floor, bar serving wine and cocktails and stage.

Entertainment on offer ranges from trivia quizzes during the day to comedians, live bands and themed nights in the evening. 

Skywalker’s Nightclub

Hot music and cool cocktails set to a DJ spinning popular club tunes is the ideal setting for a night of dancing. Gleaming, ultra modern and ultra cool, this hot spot invites a little stargazing while the colourful neon dance floor invites everyone to get up and boogie down. Boasting panoramic views from its vantage point 15 decks above the sea, it’s the perfect place for dancing and socialising.

Club Fusion

When the sun goes down and the moon comes up, it’s time to get your feet movin’ and your heart pumpin’ at Club Fusion. A little eclectic and a whole lot of fun, the dance floor lights and booming sound system invite you to get up and show off your moves and grooves. Karaoke contests, live performances and theme-parties like “60s British Invasion” are just a few of the nightly events that will have you on your feet.

Churchill’s

Smoking a cigar doesn’t have to be a reminder of another era — at Churchill’s you can puff on your favourite stogie among like-minded aficionados. Churchill’s is a hidden gem where the cozy, pub-like atmosphere invites cigar and cigarette smokers to sit down with a refreshing drink, their favourite smoke and enjoy the evening. Located near the casino, the comfortable lounge is decked out with humidors and high quality cigars for sale.

Wheelhouse Bar

The Wheelhouse bar, located on the 7th Deck outside the theatre, serves premium beers, wines and spirits and is decorated in the style of a gentleman’s club with leather armchairs and nautical artefacts.

It has its own dance floor, bar and stage where live music is played from.

Crooners Bar

The Crooners Lounge and Bar, located midship on deck 7 opens from 1pm onwards and is reminiscent of a classic Martini bar.

Evening entertainment features live piano music with requests and name that tune elements. Here they also offer an enticing menu of 75 martinis, plus entertainers at spectacular duelling glass pianos.

Internet Café & Library

Our Internet Café is filled with computers so it’s easy to access your mail account or browse the Internet for world news, sports and stock trading. Or bring your own electronic devices and access the Internet through our improved onboard wireless service. The Internet Café is open 24 hours a day. For those looking to absorb more traditional media, our onboard library is fully stocked with up to 2,000 books, many specifically tailored to your itinerary as well as the classics and best sellers.

The Shops of Princess

It’s no surprise The Shops are awarded “Best Onboard Shopping” from Porthole magazine year after year. On board, you’ll find a fabulous range of fine merchandise from brands like Swarovski, Chanel, Estée Lauder, Clinique, Lancôme, Calvin Klein, Citizen and Tissot, plus local crafts, keepsakes and souvenirs. And everyday tax- and duty-free savings can add up to as much as 30% off suggested U.S. retail prices.

Pool Bars

The Mermaids Tail bar serves the Neptune pool area and is located forward of the 14th Deck.

It also sells a small selection of sweets and chocolates, for guests to purchase whilst watching the movies under the stars at night on the large overhead TV screen.

The Oasis Bar serves the Sports Deck (16) and is located aft of the deck in between the two hot tubs.

Outrigger Bar is an outside bar aft of the 14th Deck serving the Horizon Terrace sundeck and pool below.

Calypso Bar serves the Calypso pool midship on the 14th Deck also.

The Piazza

Discover Old World charm as you stroll through our breathtaking Piazza—a hub of activity, inspired by the vibrant squares of Europe. Roving street performers, quaint boutiques, a spiral staircase and several glass-walled lifts provide panoramic views. Visit the International Café for gourmet coffees, or marvel at the wine selection at Vines, voted one of the “Best Wine Bars at Sea,” by USA Today.

Photo Gallery

Our staff of digital photographers helps capture the highlights of your cruise including onboard events, ports and scenery for lasting memories of your trip. Our studio locations are set up in the Atrium each evening and all formal and casual portraits are on display in the gallery the following day. Please ask our staff about portrait packages, reprints and canvas reproductions of your favourite photos!

Freshwater Pools & Hot Tubs

Take a dip in our sparkling freshwater pools and leave your everyday world behind. Unwind on a padded lounger and soak up the sun, catch up on reading, listen to music or dream of your next adventure on board or ashore. And what better way to relax and revitalise after a day exploring the world than a long soak in one of our whirling hot tubs. And don’t forget, there is always a server nearby to bring you a refreshing cocktail or favourite beverage.

Sports Court

Feel the court under your feet and the thrill of victory as you sink the ball in for two points. No matter your athletic ability, there’s nothing like shooting a few hoops out in the middle of the ocean as you watch the sun set and the stars come out. Our Sports Court is not only set up for basketball but also for volleyball. Pick up a game, compete against fellow guests for bragging rights, or start your own dream team.

The Sanctuary

Take a break and indulge in a private getaway at The Sanctuary, our exclusive adults-only retreat offering a relaxing alternative to the myriad outdoor activities and entertainment available elsewhere on the ship. With signature beverages, light meals, and al fresco massages, Serenity Stewards attend to your every need, whether it’s to be on hand to provide chilled face towels or Evian water atomisers.

Lotus Spa®

Named “Best Spa on a Cruise Ship” by Spafinder Wellness 365™, the Lotus Spa® offers a variety of relaxing treatments, such as facials, aroma stone therapy massages, detoxifying ocean wraps and an aromatherapy thermal suite. Or get ready for a night on the town at the salon which features women’s styling colour, men’s haircuts and shaves, manicure and pedicure choices and teeth whitening.

Lotus Spa® Fitness Centre

The Lotus Spa Fitness Centre offers fitness programmes designed to help you maximise your wellness with Tour de Cycle, personal training and classes such as Pilates, Yoga, Body Sculpt Boot Camp, Results Based Training and TRX suspension training. The Lotus Spa Fitness Centre also features state-of-the-art equipment so you can tone on your own.

Conservatory

A variety of ways to rejuvenate can be found at the Conservatory, an enclosed climate-controlled top-deck recreation area that features two soothing hot tubs, a refreshing freshwater pool, poolside shower, bar, two ping pong tables and plenty of comfortable loungers to unwind, enjoy the views, a book or even a nap.

Excursions

Expertly curated, award-winning and varied, these excursions offer something for everyone, whether an adventure seeker, foodie or history lover.

Small Group Excursions

Many of our existing tours are limited to 25 guests or less. A budget-friendly option, our Small Group excursions enable you to connect with other travellers and your destination in an immersive and authentic way. Refer to “Group Size” when booking your excursions.

Discovery at SEA Enrichment Programmes

Princess has joined forces with Discovery™ to bring enriching new experiences on board and ashore with Discovery at SEA.

• On Board: There’s Stargazing on the top deck and activities inspired by hit shows, such as Shark Week, Finding Bigfoot, Deadliest Catch and more.
• Ashore: Get the most out of your holiday with Discovery™ and Animal Planet™ Recommended Tours- plus Exclusive tours only available from Princess.

Destination-Themed Activities

Live performances, music and dance lessons, local foods and more will give you a deeper connection to the places you visit. Depending on your itinerary, cruise activity options may include:

• Meet Alaskan lumberjacks with North to Alaska
• Hula dancing and ukulele lessons in Hawaii
• Street pan drum lessons in the Caribbean
• Mariachis on deck in Mexico
• Traditional Maori performance in New Zealand
• Brazilian samba dancers in South America
• Local dishes served in our main dining rooms

Encounters with Discovery at SEA

Get more out of your travels with engaging multi-media presentations by local destination experts, plus naturalists and specialists in their fields, who will enlighten you about the places you’ll visit.

Culinary Demonstrations & Wine Tastings

Learn how to prepare the gourmet specialities served on board. Or indulge in a special wine tasting with selections from regional vineyards, as well as varietals from around the globe.

Princess Book Club

The Princess Cruises Book Club offers an opportunity to interact with fellow guests who share your passion for reading. Or you can visit our onboard library where you’ll find a wide selection, from classics to today’s best sellers.

Age Restrictions

The legal drinking age of 21 years is always observed onboard all ships and proof of age may be required. All on-board staff are trained to take their responsibility to not serve alcohol to under-age passengers seriously. The age restrictions are clearly posted in the bars.

Entry into the disco is limited to passengers 18 years and older. Be sure to check with the child and teen centres, however, for special disco events designed just for kids. Children under the age of 18 are welcome in the gymnasium, spa and jacuzzi; and also in the evening entertainment show lounges when accompanied by a parent or guardian.

In line with domestic age limits, as well as Princess’ company policy, the casino is reserved for passengers 21 years and older. Additionally, only those passengers 21 years and older will be allowed to purchase or consume alcohol. For those whose age is questionable, picture identification may be requested.

Dress Code

You should dress for a cruise with Princess the same way you would for any stylish land-based resort.

Casual sportswear, including shorts, lightweight pants, sundresses, will keep you feeling fresh and looking your best while at sea and ashore in hotter climates.

We recommend you bring a sweater, a jacket or an all-weather coat for cool evenings, and for shore excursions, depending on your destination. Due to unpredictable weather, don’t forget a hat or visor and a collapsible umbrella. Please be sure to bring proper clothing for visits to religious sites. You’ll also want low-heeled, rubbersoled shoes for strolling on deck, as well as comfortable walking shoes or sandals to wear.

Princess makes it easy to know what to pack and what to wear when you’re dining on board our spectacular ships. There are two designations for dress codes: Smart Casual and Formal.

Smart Casual

Guest attire should be in keeping with what they would wear to a nice restaurant at home.

• Skirts/dresses, trousers, blouses, and sweaters for women
• Pants and collared shirts for men

Pool or beach attire, shorts, ball caps and casual jeans (with fraying and/or holes) are not welcomed in the dining rooms. Shoes must be worn.

Formal

When formal nights are held, please observe the dress code in the dining venues for the enjoyment of all our guests.

• Evening attire or cocktail dresses for women
• Tuxedos, dinner jackets or dark suits with a tie for men

Disabled Facilities

For Guests with Limited Mobility

Princess offers a selection of staterooms that provide full wheelchair-turning space. In addition, these staterooms include a roll-in shower equipped with grab bars and a fold-down bench seat, an easy access closet and accessible writing desk.

Note: ADA accessible stateroom shown is on board Sky Princess®. Amenities and stateroom arrangements vary by ship. Certain stateroom categories may vary in size and configuration by ship. Call Princess for more information or send inquiries to the Access Office via email at accessofficeprincess@princesscruises.com.

Dietary Restrictions and Requirements

Princess is happy to meet your request for low-sodium, low-fat, low-sugar and vegetarian diets. Visit Cruise Personaliser® to indicate your dietary preferences.

In addition, kosher meals and baby food are available upon advance written request. Any other special diet requests must be authorised in advance by the Princess corporate office.

You or your travel consultant must advise Princess in writing of any special diet, allergies or medical needs. Requests must be received no later than 35 days prior to departure for cruises to Alaska, Canada/New England, Caribbean, Hawaii, Mexico, Panama Canal and Coastal Getaways. For all other cruises, requests must be received no later than 65 days prior to departure. Once onboard, please check with the Director of Restaurant Operations to confirm your request.

Any special dining requests (name brands, daily food order requests, sample menus, etc.) not related to medical or allergy requirements should be directed to the onboard dining staff and is not handled by our Dietary Office.

Smoking Policy

Keeping the comfort of our guests a priority, and in consideration of consumer studies which show smokers are a small minority of guests, Princess has implemented the following smoking policy:

Designated Smoking Areas

Clearly marked “Designated Smoking Areas” are available on board and include a sufficient number of ashtrays that are emptied regularly. Generally, these areas include cigar lounges, a section of the nightclub, as well as a portion of the open decks. The Casino and Casino Bar are non-smoking areas on board, with the exception of designated slot machines where guests are permitted to smoke only while playing at those machines. All table games are non-smoking. The Casino will also have one or more non-smoking nights (6 pm to closing), depending on length of voyage. Show lounges, dining rooms and all food services areas on board all Princess ships are non-smoking. As a safety precaution, guests are reminded to properly dispose of cigarettes, cigars and pipe tobacco, which are never to be thrown overboard as this may be sucked back into the ship and cause fires.

Stateroom Smoking Policy

Princess Cruises prohibits smoking or vaping of all types, including e-cigarettes, in guest staterooms and balconies. This reflects the preferences of a vast majority of our guests who value having their primary living space (both stateroom and balcony) smoke-free. As balconies are a hallmark of Princess Cruises, we believe it is important to keep this peaceful space clear of smoke. Violations to this policy will result in a $250 fine for each occurrence, which will be charged to the guest’s stateroom account. Keeping with the global trend toward more restrictive smoking policies and honouring the wishes of our guests, we feel this enhances our onboard experience.

Room Service

Guests may call for personal complimentary Room Service or order through OceanNow® at any time of the day or night. For a full stateroom menu, guests may review the stateroom portfolio located on the stateroom TV. To order, guests can press the “Room Service” button on their stateroom phone, or order through OceanNow®.

Below are some examples of what’s offered on the complimentary Room Service Menu. Please note that Coffee, Iced Tea and Milk are available 24 hours a day. A kid’s menu is also available through Room Service.

Sandwiches (served with your choice of french fries, potato chips or coleslaw).

Club House

• Roast Beef
• Roast Turkey Breast
• Tuna Salad
• Peanut Butter & Jelly
• Vegetarian

Soups and Salads

• Chicken Noodle Soup
• Three-Bean Chilli Soup
• Assorted Mixed Garden Greens
• Caesar Salad with Grilled Chicken Strips
• Chef’s Salad

Burgers and Hot Dogs

• 100% Beef Grilled Hamburger or Cheeseburger
• Chicken Breast Burger
• Veggie Burger
• 100% Beef Hot Dog
• Bratwurst

From the Pastry Shop

• Caramel Flan
• Chocolate Fudge Cake
• Chocolate Chip Cookie

Packing for your Cruise

Follow these important luggage reminders:

• Essential medicines, travel documents, valuables and breakables should be hand carried in your possession at all times.
• Many domestic airline carriers now impose excess baggage fees for one or more bags and bags weighing over 50 lbs., so check with your carrier regarding weight restrictions.
• Princess will make every effort to assist you in safeguarding your belongings. But remember, you are responsible for your things at all times. Princess is not responsible for money, jewelry, cameras, binoculars, documents or any other articles you retain in your personal control.
• All luggage should have a sturdy personal identification tag that will not be lost or damaged in the course of typical airport and trucked luggage handling.
• On journeys including air travel, luggage will be subject to a considerable amount of handling and we would recommend that your luggage be of sturdy construction.
• Princess recommends that your travel protection is adequate enough to cover any possible loss or damage which may occur. Any loss or damage caused by Princess or an airline must be reported immediately to the responsible party.

Guests with Special Needs

Princess makes every effort to accommodate our guests with disabilities, but you can ensure a successful trip by working with us in advance.

Please notify Princess Cruises at the time of booking, in writing, of any physical or mental illness or disability. Also, if you require any medical treatment or you have a condition that may constitute a risk or danger to you or anyone else on board ship please let our Medical Department know. If you have a condition that requires special accommodation or you need to bring a wheelchair, power wheelchair or mobility scooter (referred to collectively in this section as wheelchairs) please notify our Reservations department on 0344 3388 663 as soon as possible or at time of booking. We advise guests using a wheelchair to travel with someone who is able to assist them both ashore and at sea. Some ports of call require tenders to go ashore any may preclude guests using a wheelchair from leaving the vessel; this decision must be made by the ship’s Captain and is binding. Guests must bring wheelchairs for their own use.

If you have questions about the programme, please call the Reservations department on 0344 3388 663.

All Princess ships have wheelchair-accessible staterooms, but we highly recommend collapsible wheelchairs, as the widths of the stateroom doors vary. You may bring your own, or you can pre-reserve a wheelchair and have it and other medical equipment delivered to the ship by contacting Special Needs at Sea at 800-513-4515 (outside the U.S. 954-585-0575) or by visiting specialneedsatsea website. Alternatively, you can contact Scottaround at 888-441-7575 (or outside the U.S. or Canada at 204-982-0657), email at webinquiry@scootaround.com or visit the scootaround website. Some areas on some ships are not wheelchair accessible.

Guests utilising mobility devices with batteries are advised that the batteries must be a dry cell type, and must be stored and recharged in the stateroom. Mobility devices of any kind, like any other items, may not be left outside the stateroom. Because of staffing limitations, we recommend you be accompanied by someone who is physically able to assist you both onboard and on shore.

Travellers with disabilities should check in with the onboard Tour Office to ensure all shore excursions can accommodate them. Not all port facilities are accessible for those using mobility devices. Ports may be accessed by a variety of methods including a ramped gangway, series of steps or by tender. In some cases, you may be able to access the tender, but the shoreside facility will not be accessible. Many ports of call use a mechanism known as a “stair climber” to assist guests up and down the gangway. Guests must transfer to a Princess wheelchair, which is connected to the stair climber and operated by the ship’s personnel. If you cannot transfer or your personal mobility device cannot be easily disembarked, you may be precluded from going ashore. With your safety and comfort in mind, the decision to permit or prohibit guests from going ashore will be made on each occasion by the ship’s Captain, and the decision will be final. Ports that normally use tenders to access the shore are noted on the itinerary.

The maximum weight of the wheelchair including guest cannot exceed 600 lbs. on transportation lifts. If you have purchased a Princess Transfer at the start or end of the cruise, be aware that lift-equipped transportation may not be available in your port of embarkation or disembarkation.

Please contact us or ask your travel consultant to notify us before your voyage of your wheelchair usage, mobility or special needs and/or requests to sail with a service animal such as seeing-eye dogs and hearing-assistance dogs. Emotional support animals are not recognised by the Department of Justice and therefore are not permitted on Princess ships or in our lodges.

Princess ships are equipped with “All-in-One Kits” with TTY that can be used in most guest cabins and at Princess wilderness lodges. Most televisions onboard provide closed captioning and most onboard theatres have assisted listening devices. Electric outlets in most staterooms are limited to one and it is helpful to travel with an extension cord for electrical equipment. Princess also offers JAWS Professional software with a KOSS-TD/80 headset on one terminal in each Internet Café on every ship.

Accessibility on the land portion of an Alaska cruisetour

Lift-equipped motorcoaches, accessible hotel rooms and seating on trains are limited and need to be secured in advance. Should you need a wheelchair, it is imperative that you bring your own or make arrangements for one to be provided.

You can pre-reserve a wheelchair and have it and other medical equipment delivered on land by contacting Special Needs at Sea at 800-513-4515 (outside the U.S. 954-585-0575) or by visiting the specialneedsatsea website. Alternatively, you can contact CareVacations at 877-478-7827 or the cruiseshipassist website.

For any special accessibility requests, please put your request in writing and speak to Princess Reservations on 0344 3388 663 at least 30 days prior to your travel. 

Pregnancy

Pregnant women are not allowed to sail if they are entering the 24th week of their pregnancy by the last day of the cruise. You are required to disembark the vessel by the start of the 24th week of pregnancy.

All pregnant women are required to produce a physician’s letter stating that mother and baby are in good health, fit to travel and the pregnancy is not high risk. The letter must also include the estimated date of delivery (EDD) calculated from both Last Menstrual Period (LMP) and ultrasound (if performed).

Please send your physician letter to the Fleet Medical Department confidential email guestmedical@hagroup.com.

Restrictions may apply to guests that require supplemental Oxygen during the COVID-19 Pandemic – please review the COVID-19 section.

Safety First (and Second and Third)

What if there’s an emergency at sea?

Rest easy: Your crew is fully trained to respond to emergencies, following strict protocols. If the issue is medical, there’s a fully operational clinic on board, equipped to treat more than just seasickness. Youth staff members are certified in CPR and basic first aid and have experience accommodating everything from allergies to special needs.

Do onboard pools have age or height restrictions?

Parents must supervise their children at all times when using the pools, as there are no lifeguards on duty. Because of U.S. public health restrictions, children in diapers, even swim diapers, may not use the pools.

Do you have safety floatation devices for the children who are unable to swim?

No, but parents are welcome to bring their own inflatable safety floating devices appropriate for their child’s age and weight.

How can I communicate with my kids on board?

On Princess MedallionClass™ ships, we offer tracking that lets you know where your child is at any time, thanks to the complimentary, wearable device known as the OceanMedallion™. On other vessels, we can provide pagers upon request for parents with young children. For older kids, Princess@Sea messaging works great.

Are there age restrictions in general on the ship?

Yes, children must be accompanied by an adult when:

• They’re under 18 and want to use the spa, sauna or steam room
• They’re under 16 and want to use the fitness centres

Guests must be at least 18 to:

• Receive body treatments in the spa. (Other services are okay, if a parent accompanies them).
• Play in our casinos
• Visit the night club after 11 p.m.

Take note, we’re mindful of the drinking age for the places we sail, which is:

• 21+ in the U.S.
• 20+ in Japan
• 18+ in Europe, Australia, China and Singapore

Camp Discovery

We offer our complimentary Camp Discovery kid’s programmes between the hours of:

• 9:00 AM to 12:00 PM
• 1:00 PM to 10:00 PM
• 6:00 PM to 10:00 PM

We also offer nighttime group sitting in our youth centres from 10 p.m. to 1 a.m. for children ages 3 to 12. The price is $5 an hour per child.

Do you have childcare while the ship is in port? We do, and it’s complimentary! Just drop the kids off, and we’ll take care of them and feed them lunch. Pick up is a 5pm each day. Early/late excursion? No problem; we’ll open early or stay late to accommodate you.

Camp Discovery: Children with Special Needs

Go to your Cruise Personaliser, and under “check in,” select the “accessibility & dietary requirements” tab. Dietary restrictions and food allergies can be added here or sent to dietaryrequest@princesscruises.com. Additional needs can be addressed by using the “accessibility request tab” and clicking on “mobility questionnaire.” You may also email the Access Office at accessoffice@princesscruises.com.

When registering for our Camp Discovery youth and teen programmes, let our youth staff know of any medical, special needs and/or allergies, and we will make every effort to accommodate them. Please be advised that youth staff may not offer one-on-one supervision or administer medication.

Please be advised that filling out the Mobility Questionnaire is to ensure that our Access Office can properly assist you with your accessibility and mobility needs. It is not an approval or confirmation of any request, nor does it guarantee being booked into or moved to an accessible cabin. Please ensure that you discuss your cabin needs with your Travel Advisor or our Reservations department.

Medical Centre

Our medical centres are primarily intended to provide acute care for illness and accidents that may occur while on vacation and are not intended to provide long term care for patients with chronic illnesses or as a substitute for regular health care.

Our intention is to:

Provide quality maritime medical care for guests and crew members aboard our ships.

Initiate appropriate stabilisation, diagnostic and therapeutic manoeuvres for critically ill or medically unstable patients.

Support, comfort and care for patients onboard.

Facilitate the timely medical evacuation of patients, if appropriate.

All of our onboard medical facilities meet or exceed the standards established by the American College of Emergency Physicians. Our onboard medical facilities are staffed by full-time registered doctors and nurses. In addition to twice-daily office hours, they are available 24 hours a day in the event of an emergency.

Charges for medical services will be added to your shipboard account, and you will be provided with an itemised account to submit to your insurance company. Important: Princess ships are registered in Bermuda. Verify with your insurer if your coverage applies outside the United States, or purchase appropriate travel insurance.

Laundry Services

Take advantage of our onboard laundry, press-only and professional cleaning service for a nominal fee. All laundry is returned within 48 hours, or on the same day with our express service.

Full suite guests and Elite Captain’s Circle members also enjoy complimentary laundry and professional cleaning service, except for Presto (same day) service, which carries a charge.

For your convenience, Princess vessels have self-service launderettes where washers, dryers and laundry products are available for a negligible charge. Please note that irons/ironing boards are available in the self-service laundry rooms. Ironing and using personal clothes steamers are not permitted in any stateroom. Although rare, on certain itineraries environmental regulations relating to the consumption of water may impact the operating hours of the launderettes. These restrictions, when applicable will be posted in the Princess Patter.

MedallionNet®

All ships have been upgraded with MedallionNet® Wi-Fi, allowing guests to stay connected to the web like never before. You can text, post photos, video chat and stream your favourite shows, movies, music and sports with ease. All ships in the Princess® fleet are MedallionNet enabled. To learn more, visit the MedallionNet page.

Guests can choose to bundle unlimited Wi-Fi (along with other perks) with their cruise with Princess Plus fares. MedallionNet Wi-Fi is also available for purchase in the MedallionClass® app starting at $9.99 USD pre-cruise for a single-device. Platinum and Elite Captain’s Circle members receive a 50% discount on their MedallionNet purchase.

Princess reserves the right to filter content accessed via the ship’s internet services. Please note high bandwidth consuming applications such as voice over IP telephony, peer-to-peer file sharing and streaming media may be restricted on board select Princess vessels.

Other Details

Children: Kids allowed

Childrens Facilities: Available

Nursery: None

Smoking: Some

Gratuities: To simplify the tipping process for our passengers, a discretionary gratuity charge will be automatically added to your shipboard account on a daily basis. The daily gratuity amounts are $16.50 per guest for suites, $15.50 per guest for mini-suites and club class, and $14.50 per guest for interior, oceanview, and balcony staterooms. This gratuity will be shared amongst those staff who have helped provide and support your cruise experience, including all waitstaff, stateroom stewards, buffet stewards, and housekeeping staff across the fleet. A 18% gratuity is added to bar charges and dining room wine accounts. 

Wheelchair Cabins: 27 available